We advise our customers never to leave a young child unattended while using our products. Our products contain small parts that could potentially become a choking hazard. All A Crystal Garden products are for use at your own risk. By placing an order you agree that A Crystal Garden accepts no liability for use, misuse, or lack of supervision while using our products.

A Crystal Garden's Privacy Policy

Here at A Crystal Garden, we value you and your privacy! We collect customer information only to process your order and to enhance your shopping experience with us. We do not rent, sell or otherwise provide you information to third parties. If, at anytime, you with to be removed from our mailing list, please write to us at acrystalgarden-info@verizon.net.

Gift Purchases

We would love to send your gift straight to your recipient. We gladly include a complimentary gift card with each gift you purchase. When checking out, please provide the following information in the Special Requests section.

    1. That your order is a gift.

    2. Gift recipients name.

    3. Gift occasion.

    4. Gift Message - including who the gift is from.

Invoices will not be included in the gift shipment. Please make sure to enter the shipping address of the recipient.

Shipping Policy

We know you are anxiously anticipating the arrival of your Crystal Garden boutique product. Please understand that the majority of our items are custom hand made to your specifications once your order is placed. Orders are typically ready for shipment within 5-7 days, however your shipment may take longer during busy holiday seasons. We strive to keep high inventory levels on charms and ribbon, but it is possible for us to have to order components causing your shipment time to increase to 6-14 days. If you need it fast, please email us at acrystalgarden-info@yahoo.com .

Once your order is ready for shipment, it will be sent via the United States Postal Service first class mail. Priority Mail is available as an option at checkout.

A Crystal Garden's business days are Monday - Saturday, excluding holidays.

 Return Policy

Due to the custom nature of our items and for sanitary/health reasons hair bows can not be returned or exchanged.

Please choose carefully and if you have any questions at all about matching colors or the best clip option, please contact me before placing the order and I will help the best I can. I may think ribbons in a bow don't match or blend well but I can not know what clothing a customer is trying to match and the bow designed may be perfect for it. I will make the bows as requested unless a customer specifically asks me to choose matching colors if the ones they have chosen are not the best match for a print. This can be done in the special request box at checkout.

I will exchange or refund bows if an error was made on my part during creation. However, if you ordered customized items with specific ribbon made to your specifications and you are not satisfied with these items they are not returnable if the error was on your part.