Store Policy 

A Crystal Garden's Privacy Policy

Here at A Crystal Garden, we value you and your privacy! We collect customer information only to process your order and to enhance your shopping experience with us. We do not rent, sell or otherwise provide your information to third parties.  No Credit card information is stored on this site.

I will only use your contact information, shipping and billing addresses

  • To fulfill your order
  • To get in contact with you about your order

 

Shipping Policy

We know you are anxiously anticipating the arrival of your Crystal Garden boutique product. Please understand that the majority of our items are custom hand made to your specifications once your order is placed. Orders are typically ready for shipment within 3-5 days.

Once your order is ready for shipment, it will be sent via the United States Postal Service first class mail. Priority Mail is available as an option at checkout.

 

Return Policy

I accept returns and cancellations.  Contact must be made with me within 3 days of delivery and items shipped back within 7 days of delivery, unused and in the original box. Cancellations must be received within 12 hours.

Buyers are responsible for the cost of return shipping.  The item must arrive back in its original condition and any returns that do not meet this standard will not be refunded.

Custom or personalized orders may not be returned.

I do not accept exchanges.

 

Conditions of Use

- Warning: CHOKING HAZARD -Small Parts. Not for Children Under 3 yrs

We advise our customers never to leave a young child unattended while using our products. Our products contain small parts that could potentially become a choking hazard. All A Crystal Garden products are for use at your own risk. By placing an order you agree that A Crystal Garden accepts no liability for use, misuse, or lack of supervision while using our products.

 

Physical Contact Information

Please use this form to contact us.
 
Address:
A Crystal Garden LLC
Kelly Watson
821 Parkside Blvd.
Claymont, DE 19703 
Phone:(302)-792-2746
ACrystalGardenLLC@gmail.com