Conditions of Use - Warning: CHOKING
HAZARD -Small Parts. Not for Children Under 3 yrs
We advise our customers never to leave a young child
unattended while using our products. Our products contain small parts that
could potentially become a choking hazard. All A Crystal Garden products are
for use at your own risk. By placing an order you agree that A Crystal Garden
accepts no liability for use, misuse, or lack of supervision while using our
Here at A Crystal Garden, we value you and your privacy! We
collect customer information only to process your order and to enhance your
shopping experience with us. We do not rent, sell or otherwise provide you
information to third parties.
We would love to send your gift straight to your recipient.
We gladly include a complimentary gift card with each gift you purchase. When
checking out, please provide the following information in the Special Requests
1. That your order
is a gift.
2. Gift recipients
3. Gift occasion.
4. Gift Message -
including who the gift is from.
Invoices will not be included in the gift shipment. Please
make sure to enter the shipping address of the recipient.
We know you are anxiously anticipating the arrival of your
Crystal Garden boutique product. Please understand that the majority of our
items are custom hand made to your specifications once your order is placed.
Orders are typically ready for shipment within 5-7 days, however your shipment
may take longer during busy holiday seasons. We strive to keep high inventory
levels on ribbon, but it is possible for us to have to order
components causing your shipment time to increase to 6-14 days. If you need it
fast, please email us at firstname.lastname@example.org .
Once your order is ready for shipment, it will be sent via
the United States Postal Service first class mail. Priority Mail is available
as an option at checkout.
A Crystal Garden's business days are Monday - Friday,
Due to the custom nature of our items and for
sanitary/health reasons hair bows can not be returned or exchanged.
Please choose carefully and if you have any questions at all
about matching colors or the best clip option, please contact me before placing
the order and I will help the best I can. I may think ribbons in a bow don't
match or blend well but I can not know what clothing a customer is trying to
match and the bow designed may be perfect for it. I will make the bows as
requested unless a customer specifically asks me to choose matching colors if
the ones they have chosen are not the best match for a print. This can be done
in the special request box at checkout.
I will exchange or refund bows if an error was made on my
part during creation. However, if you ordered customized items with specific
ribbon made to your specifications and you are not satisfied with these items
they are not returnable if the error was on your part.