Please see our Customer Service page for our full return policy.
Yes! We have now added international shipping as an option at checkout.
Yes! Simply contact us for your custom order. We can make adjustments to styles and make a perfect match for that special outfit. If you need to send photos I will respond with an email address for you to forward them to.
✿ Custom Color Changes on an existing design - Four of the same felt design in the same colors must be purchased. They can then be made into badge reels, hair clips, pins, magnets, paper clips or purchased plain. Shipping time can range from 3-6 weeks.
✿ Custom Felt Designs - We can design a felt specifically for you. The design fee is $25. Upon your approval the badges are then created at the regular $4.99/ea price. Custom orders take 4-6 weeks depending on quantity ordered and designer availability.
- That your order is a gift.
- Gift recipients name.
- Gift occasion.
- Gift Message - including who the gift is from.
All hair bows are carefully packaged using measures to ensure bows arrive uncrushed and ready to wear. All bows are shipped in sturdy boxes and NEVER in bubble mailers.
Absolutely not! Every bow purchased from A Crystal Garden via The Hair Bow Patch or The Pooch Patch has been custom handmade at the time of order by me. You may see my baby hair bow images all over the internet via China manufacturers; however, the images were stolen from my Ebay listings. Some of them have even left the name of my business on the image! This is the home of the ORIGINAL Sweet Petite Baby Hair Bow.
Korker hair bows are the only exception to this rule. I purchase those ready made to spare my family of having to smell baking ribbon on a regular basis. One child of mine is overly sensitive to the smell.
No! All ends are heat sealed, even those you can't see!
Quanity discount pricing is already built into many options for the baby bows and small bows. Wholesale accounts are not available.
NO! We are now using a wonderful new no-slip grip that is laytex free!
No - the color charts are kept up to date with the available ribbon options. These charts are constantly changings and new ribbons come in and old prints sell out.
All elastic headbands are heat sealed and then hand sewn together at the seams for the most ideal durability.
Each The Pooch Patch dog hair bow has two strong, durable, high quality 3/8" rubber bands handsewn on the back of the bow. For our customers convenience, I also offer 30mm french barrettes or 30mm alligator clips with teeth.
Images of Bands and Clips can be seen on the Dog Clips and Elastic Information Page
I use three different ribbon widths (3/8", 5/8", 7/8") to create a variety of dog bow sizes. These sizes are perfect for most puppies and smaller long haired breeds (Yorkie, Maltese, Bichon Frise, Poodle, Lhasa Apso, Shih Tzu, and more). The largest dog bow available is approximately 2 1/4" wide and made with 7/8" ribbon.
✿ We offer clear, round, high quality Badge Reels with a sturdy clear vinyl strap for sliding through slot punched photo ID's or to hold keys. Two types of clips are available:
** Our Standard Belt Clip Reel is a fixed clip which slides over a shirt neck line, the edge of a pocket on scrubs, or over a belt. The stats: Clear Round Badge Reels, w/ Clear Vinyl Strap & Belt Clip. Reel Diameter 1-1/4" (32Mm). Cord Length 34" (864Mm)
** Our Swivel Clip Reel attaches to any part of any garment with a pinch clip and is great for connecting to a pocket or the neck-line of scrubs/shirt or pants pocket. The Swivel has 360 Degree Rotation which allows you to "badge yourself in" at card readers at any height. The stats: Clear Round Badge Reels, w/ Clear Vinyl Strap & Swivel Spring Clip. Reel Diameter 1-1/4" (32Mm). Cord Length 34" (864Mm)
** Our Lanyard/Badge Reel Combo is a (5/8") tubular lanyard that is comfortable to wear and has a soft spongy feel to it. It features a breakaway device that will snap apart if the lanyard gets caught or pulled too hard, which can then easily be snapped back together.